Returns & Replacements

Returns, Replacements and Exchange

Replacements:

Replacements will be made if the product is damaged in transit or if the product is defective.
We take utmost care and use best possible packing material like thermocole, cardboard and plastic boxes etc.  So there is no possibility of the product getting damaged.  Still if the product is damaged during transit, do not worry, simply email us at Email:
In your email mention : (1) Order number (2) Exact nature of problem / defect and (3) Your contact details.  We shall than arrange to send you a RMA form along with details of replacement procedure.

If any problem or defect in the product, than you must inform within 7 days from the date of receipt of the product.  After 7 days, no complaints will be entertained.


Refunds:

Customers should clarify their doubts before placing order. If you are having any expectations, please clarify your doubts / expectations before placing order. If you are having high expectations, than it will result in 'Item/ quality not as expected' which will not be acceptable. So do let us about your expectations before placing order and enquire if the product will fit your expectations.

If due to any reason a customer wants to return the product, a refund will be made subject to deduction of following charges:
1) Packing material and packing charges. (at actual)
2) Courier/Postage charges. ( at actual)
3) Payment gateway / processing charges. (5% for online orders and actual COD amount for COD orders)
4) Administration and Restocking charges. (15% of total amount)
If you want to return the product and get refund after deducting above expenses / charges, send us a email with your order number and reason within 7 days of receiving the order, after which no return requests wil be entertained whatsoever may be the reason.Once we receive your return request and your request is approved, than we shall send you a RMA form by email.  You will have to take printout of the RMA form and send it back along with the product to us by couirer at your own cost.

Terms and Conditions:

  1. All sales are subject to Mumbai jurisdiction only.
  2. Our Maximum Liability in any case (defects/ damage) will be limited to the cost of the product and return courier charges if any paid by the customer.  Our liability will not exceed the cost of product and courier charges, whatsoever the case may be.
  3. Customer should check the product immediately on receipt. In case of any problem the customer should contact us directly by email using his registered email address only, within 7 working days from the date of receipt of product / parcel. We shall than try to solve the problem by arranging for Refund / Replacement / Exchange as soon as possible.

If you do not agree to above terms and conditions, than please do not place any order.