Ordering Information

Ordering Procedure:

  1. Click on the product that you like to see details, prices etc.
  2. Than if you want to order that product, click on the "Order Now" button.
  3. The product will be added to your Shopping Cart.
  4. If you want to order more products in one order, click on the "Continue Shopping" button.
  5. Once you are finished adding products to cart, than click on the  "Proceed to Order" button at the bottom of Shopping Cart or the "Checkout" link at the top right corner of the site.
  6. You will than be taken to the Checkout page.  If you are already Registered and Logged-in, than select or enter Delivery Address, click Continue,  than Select Payment Method and click Continue
  7. You will than be shown your products, prices, sub-total and total amount payable, check this properly and than click on the "Confirm Order" button.
  8. Now if you have selected Online Payment, you will be taken to our payment gateway site "CCAvenue" to complete your payment process.
  9. If you have selected "Cash on Delivery" or any other payment method, than your order will be submitted subject to Approval.
  10. Once the payment is done or order is approved than the ordered products shall be dispatched by Courier / Registered post parcel depending upon your location and payment method.

Payment Methods and Charges:

  1. Online Payment ( Credit Card / Debit Card / Net Banking / ITZ Cards / Paymate):
    Extra Surchages: NIL
  2. Cash on Delivery: COD by reputed courier or by VPP Post parcel of Indian post office:
    Extra Surcharges: Rs 100/- per 500 grams.

Terms and Conditions:
 

  1. Always mention a delivery address where someone will be available all the time during 10 am to 7 pm.
  2. Always give a delivery address where some reliable or responsible person is available to accept your parcel and deliver it to you.  Because if you give a big company or multinational company address, hostel or hotel address etc the delivery will be made to that address and if the receiving person does not deliver it to you, than we will not be responsible for that.  Reliable persons like your family members can accept your parcel and hand over to you without any problem.
  3. Give a Complete and Detailed address with Proper Pincode at the time of placing order.  If your address is short, it will lead to delay in delivery or courier will return back your parcel to us, thus causing unnecessary delay and waste of courier charges.
  4. Give your MOBILE Phone number in order, because in case of delivery problems we may contact you on your mobile.
  5. Orders are dispatched in approx 1 - 2 working days from the date of order placement.
  6. Normal Delivery period is For Mumbai: approx 2 - 4 working days from the date of dispatch. For Metro cities: approx 7 - 10 working days. For Non Metro Cities / Towns: approx 10 -15 working days.
  7. The above is just tentative delivery period, you might receive your order even much earlier depending upon your exact location and courier Load in particular area.
  8. If you have a urgent order, than please confirm with us on email first before placing the order.
  9. All deliveries will be made anytime during working hours only, that is between 10 am to 7 pm.
  10. Deliveries cannot be made in non working hours, or sundays and holidays or during any specific time.
  11. Courier boys do not carry mobile phones and hence they may or may not be able to call and deliver.
  12. Courier persons will deliver your order only on working days and between working hours.
  13. Order once placed cannot be cancelled if the order is already dispatched.
  14. If the order remains undelivered for a long period of 15 days or more, than we can either resend thru some other courier or Initiate Refund of payment to customer as per customers wish.
  15. If you have any doubt or requires further information, clarification, please contact us by email or contact us form before placing your order.
  16. Any clarifications, doubts regarding pricing should be discussed before placing the order.  Once the order is placed or product is delivered, no complain should be made about price.
  17. Stocks are not updated on site in real time, hence orders shall be fulfilled subject to availability of stock.  If stock of any item cannot be arranged, than payment for that item / order will be refunded back.
  18. Please do not put any comments in your order which will go against the above terms, otherwise such comments ignored and will not be honored.
  19. All Sales are Subject to Mumbai Jurisdiction.